Privacy Policy
IST Cyber (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws, including the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose and protect your information.
1. Information We Collect
We may collect personal and business information including:
- Name, email address and phone number
- Company name and job title
- Information submitted via contact forms or enquiries
- Technical data such as IP address, browser type and usage data
We only collect information that is reasonably necessary to provide our services.
2. How We Collect Information
We collect information when you:
- Contact us via our website or email
- Request a quote or consultation
- Engage our cybersecurity services
- Interact with our website (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Provide and manage cybersecurity services
- Respond to enquiries and support requests
- Improve our website and services
- Send relevant communications (where permitted)
- Meet legal and regulatory obligations
4. Disclosure of Information
We may disclose your information to:
- Our employees, contractors and service providers
- Members of the CyberGlobal network (where relevant to service delivery)
- IT and hosting providers
- Regulatory authorities where required by law
We do not sell your personal information.
5. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes:
- Secure systems and infrastructure
- Access controls and authentication measures
- Encryption where appropriate
6. Cookies and Analytics
Our website may use cookies and analytics tools (e.g. Google Analytics) to:
- Understand website usage
- Improve user experience
- Analyse performance
You can control cookies through your browser settings.
7. Access and Correction
You may request access to, or correction of, your personal information by contacting us.
We will respond within a reasonable timeframe.
8. International Data Transfers
As part of the CyberGlobal network, your information may be accessed by entities outside Australia where necessary for service delivery.
We take reasonable steps to ensure your data is handled securely.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
IST Cyber
Email: info@istcyber.com.au
Website: https://www.istcyber.com.au/